Do all my medications go in the packs?

We will put all the medication that you take by mouth that are solid tablets or capsules and that you take routinely in the packs. If you take something as needed or just every now and then it will come from our pharmacy to you in a prescription bottle. If you use inhalers, creams, ointments, suppositories, or liquids they can be filled at the same time as your packs but are not included in the pack.

Can I get my over-the-counter medications in the packs too?

We can put most over the counter medications in your packs with your prescription medication if we have a prescriptions from your doctor.

I already put my meds in a pill box each week – how are MoosePacks different?

We take the work of sorting your medicine and putting them in the pill boxes off your plate giving you more time to spend with family and friends and doing the things you enjoy while we do the work for you.


We can give you your Sundays back. You also have the freedom of taking one dose or multiple days of doses with you if you are going out to eat or traveling for a few days. You don’t have to take your whole pill box with you or dump out one time slot and find something to carry them in.

What if my doctor changes one of my medications in the middle of the month?

We can dispense a partial supply in a prescription vial until it is time for you to get your MoosePacks next month. Then your new medication will be in the pack when your receive your new box of MoosePacks.

Will you call my doctor for refills or is that something I still need to do?

Each month, we will contact your doctor for refills on your medications that are in your MoosePacks. If your doctor denies your prescription, we will notify you so you can contact their office. It is important to note that all patients are responsible for keeping up with their doctors appointments so they are able to get refills for their medications.


We will also reach out to you to make sure there are no changes in your current medications that are placed in your MoosePacks.

If I am getting towards the end of my MoosePack, will you call me or refill this for me?

At least a week before your MoosePack runs out, we will give you a call to review your current medications to make sure there are no changes to your MoosePack, refill your MoosePack for the following month, and review the status of your current medications.


During this time, we will also talk to you about any new prescriptions we may have received from your doctor’s office to see if you want to add those to your MoosePacks.

Can I travel/fly with just the packs or do they need to be in a prescription vial when going through security? What is a good way to travel with Moosepacks?

You are able to travel/fly with your MoosePacks. TSA does not require passengers to have medications in prescription bottles. You can bring your medication in pill or solid form in unlimited amounts as long as it is screened. You can travel with your medication in both carry-on and checked baggage.


It’s highly recommended you place these items in your carry-on in the event that you need immediate access. Read the TSA website for more.